- Doha Bank Assurance Company, the Insurance arm of Doha Bank Group is the first Insurance company in Qatar which has been successfully recertified with ISO 9001:2015, a global symbol for compliance with the established standards for business excellence.
This certification is in compliance with the successful completion of recertification audit of all the departments of Doha Bank Assurance Company as per the revised ISO 9001:2015 standards. The certification was awarded by one of the world’s leading inspection, verification and certification body SGS for providing “general insurance services under the regulatory framework”.
Dr. R. Seetharaman, CEO said: “Doha Bank Assurance company always strives to maintain global standards and has been already certified as an ISO 9001: 2008.The highest standards of service delivery requires ongoing quality introspection, to enable efficiencies in delivery and convenience to the customers, which we are committed to provide, by following the international best practices and standards. With Doha Bank Assurance Company having obtained the latest ISO 9001:2015 recertification, we will continue our journey towards providing best-in-class services.”
He further added “This achievement further reinforces our commitment to ensure that our Customers remain the core focus of our business, and that we provide them with the best in class services. The certification is a reaffirmation on Doha bank’s adaptability for risk-based thinking in providing the quality of general insurance services and solutions to the entities in Qatar. With the continued support of our Board, we shall nurture and continue our drive towards business excellence”.